My signal strength is now about 56-58 on a clear sunny day. I have access to a neighbors gen5 system that is about 1/4 mile from me and it has a signal strength of 122. I have had terrible service since this was installed about a month ago and numerous calls and chats have been a waste of time. No one has ever asked me to look at signal strength. Could the signal strength be my problem and if so is it a matter of alignment?
1/4 mile can make a lot of difference in signal strength if you are near the edge of a beam. However, that signal does sound a bit too low to be usable on a system.
That does sound very low, especially if you are not located in New York State (the only place I know to have this kind of signal strength). I have located your account and will be running diagnostics to see what is causing the low signal.