@Liz Hi, a technician came by my house yesterday and moved the satellite dish from the back yard. He said that tree growth likely caused increased interference with the signal. The home is mostly surrounded by tall pines but the dish is now at the far left edge of the large front yard, much farther from the line of trees on the far right.
I haven't noticed any real difference so far. Are you going to run a diagnostic test again?
Good morning I_Andrade,
Thank you for this update. Your current diagnostics show the HughesNet equipment working normally, and that there's light rain in your area. After the site visit, what exactly were you trying to do online that appeared to perform the same as before?
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.