I was told that my phone service would have voice mail with it. When I called my own phone number from someone else's phone, a recording said, after 5 rings, that the party wasn't answering and then requested the caller to leave a message after the tone. Problem: I have no idea how to retrieve my messages! I tried calling customer service but they are take tied up with other callers and I get a recording about high volume. I have searched the website to no avail. Would someone be willing to give me the instructions as to how to retrieve messages/? Thanks so much.
Welcome and thanks for posting. If you haven't already done so, you should register for the web self care portal to manage your HughesNet Voice features. Instructions for that starts on page 30 of this guide: http://voice.hughesnet.com/installguide/
In addition to managing your voicemail from the web self care portal, you can do by phone; instructions on how to do that starts on page 45.
If you need additional help, please let me know.
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.