Just because people with tech support issues come to a tech support site doesn't mean every single subscriber has a problem with the service. And your having issues doesn't mean every single subscriber does.
If you'd like speed issues addressed in this community, follow the troubleshooting protocol. Should you bother running speed tests? If you want tech support for speed issues on this site, yes.
You should have looked a little more closely. The 2.77Mbps and under results were from Upload tests.
Regarding your concern, as stated in the HughesNet Subscriber Agreement, "Stated speeds and uninterrupted use of service are not guaranteed." However, if you're having noticeable speed issues, please follow maratsade's instructions.
On a side note, only those with the Moderator badge next to their names are moderators (HughesNet employees).
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.