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SAN not showing in router & cannot access System Control Ctr

HFactor
New Poster

SAN not showing in router & cannot access System Control Ctr

Did I mention I'm unable to connect to the Internet as well? HT200W Pls and Thank you!
2 REPLIES 2
Liz
Moderator
Moderator

Re: SAN not showing in router & cannot access System Control Ctr

Hi HFactor,

 

Glad you found us, thanks for reaching out. I can certainly help get you back online. First let's see if a modem swap will do the job. Please expect the replacement soon; you can use its box to return the old modem. For your convenience, the return label is included in the outer pouch. 

 

Let me know how the new modem works out for you!

 

Thanks,

Liz

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Liz
Moderator
Moderator

Re: SAN not showing in router & cannot access System Control Ctr

Good morning HFactor, 

 

Followed up on your site and I see you're back online! Glad to see that the modem helped. If you have any other concerns feel free to drop by the community again.

 

-Liz

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.