cancel
Showing results for 
Search instead for 
Did you mean: 

SLC Internet gateway was taken down for 4 hours without notifying customers.... why no alert?

Highlighted
New Member

SLC Internet gateway was taken down for 4 hours without notifying customers.... why no alert?

 
Tags (1)
2 REPLIES 2
Highlighted
Distinguished Professor IV

Re: SLC Internet gateway was taken down for 4 hours without notifying customers.... why no alert?

Did someone at HughesNet inform you that it was "taken down"?  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
Highlighted
Moderator
Moderator

Re: SLC Internet gateway was taken down for 4 hours without notifying customers.... why no alert?

Hello,

 

Just adding in here, before I close this inactive thread, that no gateway, SLC in particular, was "taken down" for hours. For any significant service degradation events, you will see an announcement in the announcement area on the front page of the community.

 

  Your patience and understanding are much appreciated.

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.