For the third time in two weeks, my service is down tonight, as opposed to merely slow. Same symptoms, not worth describing again, particularly since HughesNet must know perfectly well what is going on. I am tethered to my iPhone's fringe Verizon signal at the moment.
I called telephone tech support and went as far as the "Internet is down" question. Given that the robo-voice says that call volume is "extremely heavy" (I don't doubt it), I refuse to stay on the phone.
Folks: Please don't quit calling HughesNet, and posting here, when your service is down or otherwise does not live up to the promises HughesNet made when you subscribed. Our bills keep coming right on schedule, whether HughesNet provides the service or not.