Sign in error " Secure Connection Failed https://hughesnet.skylogin.com

[outhere]

Sign in error " Secure Connection Failed The connection to the server was reset while the page was loading." when trying to sign in to the support page https://hughesnet.skylogin.com

[BirdDog]

Perhaps this: https://community.myhughesnet.com/hughesnet/topics/cant-excess-my-dashboard

[outhere]

Oh yeah, sorry Mordacious, I did forget the actual question part, which should have asked something like " Why, when i try to sign in to  the HN support center, instead of being able  to click the sign in method of my choosing so that i get the the skynet pop up that logs me into that page that allows me to see my usage data by the hour instead i get " Secure Connection Failed The connection to the server was reset while the page was loading." when trying to sign in to the support page https://hughesnet.skylogin.com

[BirdDog]

You can't use that direct link, have to sign in through one of the pages like here http://my.hughesnet.com/ then a popup will appear. Did you try resetting the modem?

[outhere]

Ah, duh, try resetting the modem. HAve to remember to try that first, that tends to correct 99.9 % of the issues.

Thanks guys, ill report back if that fixes the issue.

[BirdDog]

They appear to be rolling out a software upgrade, could have something to do with it, a reset will most likely solve it.

[outhere]

That did indeed correct the issue. Funny how i never can seem to remember to just try rebooting everything first, as that usually does the trick, as you both noted.

Writing a sticky note for my monitor, right next to the one with my password on it ( just kidding about that last one, i actually keep it under the mouse pad.)

[Liz]

Good morning Ron,

Thanks for letting us know that the modem reboot helped! Glad to see our community members jumped in to help you. 🙂 If you have any other concerns, don't hesitate to come back to the community!

-Liz