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Sign in error " Secure Connection Failed https://hughesnet.skylogin.com

outhere
New Member

Sign in error " Secure Connection Failed https://hughesnet.skylogin.com

Sign in error " Secure Connection Failed The connection to the server was reset while the page was loading." when trying to sign in to the support page https://hughesnet.skylogin.com
7 REPLIES 7
BirdDog
Assistant Professor

Re: Sign in error " Secure Connection Failed https://hughesnet.skylogin.com

outhere
New Member

Re: Sign in error " Secure Connection Failed https://hughesnet.skylogin.com

Oh yeah, sorry Mordacious, I did forget the actual question part, which should have asked something like " Why, when i try to sign in to  the HN support center, instead of being able  to click the sign in method of my choosing so that i get the the skynet pop up that logs me into that page that allows me to see my usage data by the hour instead i get " Secure Connection Failed The connection to the server was reset while the page was loading." when trying to sign in to the support page https://hughesnet.skylogin.com
BirdDog
Assistant Professor

Re: Sign in error " Secure Connection Failed https://hughesnet.skylogin.com

You can't use that direct link, have to sign in through one of the pages like here http://my.hughesnet.com/ then a popup will appear. Did you try resetting the modem?
outhere
New Member

Re: Sign in error " Secure Connection Failed https://hughesnet.skylogin.com

Ah, duh, try resetting the modem. HAve to remember to try that first, that tends to correct 99.9 % of the issues.

Thanks guys, ill report back if that fixes the issue.
BirdDog
Assistant Professor

Re: Sign in error " Secure Connection Failed https://hughesnet.skylogin.com

They appear to be rolling out a software upgrade, could have something to do with it, a reset will most likely solve it.

outhere
New Member

Re: Sign in error " Secure Connection Failed https://hughesnet.skylogin.com

That did indeed correct the issue. Funny how i never can seem to remember to just try rebooting everything first, as that usually does the trick, as you both noted.

Writing a sticky note for my monitor, right next to the one with my password on it ( just kidding about that last one, i actually keep it under the mouse pad.)
Liz
Moderator
Moderator

Re: Sign in error " Secure Connection Failed https://hughesnet.skylogin.com

Good morning Ron,

Thanks for letting us know that the modem reboot helped! Glad to see our community members jumped in to help you. Smiley Happy If you have any other concerns, don't hesitate to come back to the community!

-Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.