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Slow Download Speed

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Slow Download Speed

Hi Hughes Net Customer Service,
I'm sharing my test results from the TMN speed test. Visit https://testmy.net/compID/6674185302611 to query my stats. Go to https://testmy.net to test your connection and compare.



Shared Test Details:
:::.. Download Speed Test Result Details ..:::
Download Connection Speed:: 4464 kbps or 4.5 Mbps
Download Speed Test Size:: 78.5 MB or 80420 kB or 82349854.72 bytes
Download Binary File Transfer Speed:: 558 kB/s
Tested At:: https://TestMy.net
Validation:: https://testmy.net/db/0KygoYGT3
TiP Measurement Summary:: Min 2.43 Mbps | Middle Avg 5.32 Mbps | Max 7.42 Mbps | 101% Variance
Client Stats:: https://testmy.net/compID/6674185302611
Test Time:: 2019-09-10 02:25:50 Local Time
Client Location:: Moselle, MS US https://testmy.net/city/moselle_ms
Target:: Dallas, TX https://dallas.testmy.net
Client Host:: Hughes Network Systems https://testmy.net/hoststats/hughes_network_syste
Compare:: 80% < host avg, 40% < city avg, 93% < country avg, 86% < world index
1MB Download in 1.84 Seconds - 1GB Download in ~31 Minutes
This test of exactly 78.53 MB took 147.705 seconds to complete
User Agent:: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362 [!]

- Dean Olson sent this with an email share form on TestMy.net.

1 REPLY 1
Professor

Re: Slow Download Speed

The two tests you have there are not enough and are the wrong file size.  To have speed issues escalated in this community, you need to follow the protocol outlined here:  https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607