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Slow Internet speeds

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Ptahughes
New Poster

Slow Internet speeds

The sky is clear, signal strength is 93, speeds extremely low, this has been consistent through out the summer, which was nice, kept the kids off the internet 😉 but now it is hard for the kids to do their classwork.

Any suggestions?

CV

https://testmy.net/quickstats/ptahughes

2 REPLIES 2
maratsade
Distinguished Professor IV

I imagine the HN reps here will want to run diagnostics on your site, given the very poor speeds.

EDIT: the upload speeds are fine; it's the download speeds that are low. 

Remy
Moderator

Ptahughes,

 

I see it's your first post here. Welcome to the Community! Please send me a private message by clicking on this Link, with your account number or a phone number tied to the account attached. It'll help us take a deeper look into this for you, as we definitely want to get this sorted out!

 

Thanks,

Remy