Slow Speed

[rustythecur]

     Here are my testmy results,  https://testmy.net/quickstats/Tom%20Flanagan  This service is becoming to slow to be useful. I can not watch videos  or download any more than pdf files. Sunday afternoon I was listening to a podcast and it began buffering. I went to testmy and ran a speed test and it was 171 kbs. Please help me.

[maratsade]

Do you still have data left or are you in FAP? 

[rustythecur]

I have 80% of my data left. I have never been in fap.

[GabeU]

@rustythecur 

I think that link has an extra space at the end, so it's not working properly.  Here's the correct link...

https://testmy.net/quickstats/Tom%20Flanagan

Those speeds are terrible.  The reps will likely want to run remote diagnostics on your HughesNet equipment to see if anything's amiss, so if you don't normally do so it would be a good idea to leave your modem plugged in.  

@Liz @Damian @Remy

[maratsade]

Cool. Then, like @GabeU said, the mods will likely have a look at your system to see what's up. 

rustythecur wrote:

I have 80% of my data left. I have never been in fap.

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[rustythecur]

Thank you Gabe for catching that and correcting it.