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Slow Speeds Again

New Member

Slow Speeds Again

Speeds have been up & down the past few days as has been experienced before.


8 REPLIES 8
Assistant Professor

Re: Slow Speeds Again

Really shouldn't run tests that close together, can skew results. Run at least 5 minutes apart. Amazed you can run the Hughes test as most browsers don't allow Java anymore.

EDIT: I'm a lot slower right now. It happens during peak time, especially on weekends. 
Distinguished Professor IV

Re: Slow Speeds Again

Slower here, too, but that's par for the course at this time in the evening. 

AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Assistant Professor

Re: Slow Speeds Again

Two tests tonight. I normally get 20+ speed during off peak. Just a fact of life with satellite, can fluctuate quite a bit. More about long period slow downs like days, then you may have a problem.

New Member

Re: Slow Speeds Again

This is the worst internet service. Dial up internet is faster.


Assistant Professor

Re: Slow Speeds Again

Dial-up is definitely not faster than speeds either Summerskies or I posted. You obviously never used dial-up.
Moderator
Moderator

Re: Slow Speeds Again

Good morning Summerskies,

We can certainly help address your concerns. How long have you been noticing slow speeds? Do they happen consistently around a certain time of day/night? When exactly?

I know you've run testmy.net speed tests before, do you still have your testmy.net results URL we can check? It may look something like http://testmy.net/quickstats/[yourusername]

If you haven't done so, please follow the steps here to create your account and run tests at testmy.net: http://customer.kb.hughesnet.com/Pages/7001.aspx

Most important points:-do the tests while directly connected to the HughesNet modem
-use the 12MB test file
-space each test at least 5 minutes apart
-post your results URL here

Your cooperation, patience, and understanding are much appreciated.

Thanks,
Liz

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

New Member

Re: Slow Speeds Again

Liz, I apologize for the delay in responding. Please put this on hold as I am recovering from surgery. Thank you for your attention to this matter.
Moderator
Moderator

Re: Slow Speeds Again

No worries, take your time and recover. Come back and start a new thread with your testmy.net URL whenever you're ready. 

Take care,
Liz

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->