Good morning rambeno,
Thank you for posting your concerns in our community. We definitely want to assist you and to get started, we should be running speed tests on websites that can accurately read satellite speeds.
To get started, please follow the steps here to set up a testmy.net account and run speed tests so that we get a proper evaluation of your system performance:
https://community.myhughesnet.com/hughesnet/topics/cant-use-the-hughesnet-speedtest-guide-for-testmy...Most important points:
-do the tests while directly connected to the HughesNet modem
-use the 12MB test file
-space each test at least 5 minutes apart
-post your results URL here, it may look something like
http://testmy.net/quickstats/[yourusername]Looking forward to hearing back from you.
Thanks,
Amanda