Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Slow upload speeds

NorthernKnight
New Poster
‎11-09-2019 05:04 PM
‎11-09-2019 05:04 PM

Slow upload speeds

I have the Gen 5 which is supposed to have up to 3Mbps upload speeds.  My upload speeds go very low down to almost 0.  Sometimes they spike up to 3 or 4, but can also run at .1 to .3

 

I believe this is why I am having issues with pages not loading intermittently and sometimes streaming not working.  Tests were all using ethernet with wireless turned off.

 

I have attached a screenshot of test in the morning on a sunny day.  Also, here is the link, https://testmy.net/quickstats/NorthernKnighttestmyupload.JPGa 

Labels:
0 Kudos
3 REPLIES 3
maratsade
Distinguished Professor IV
‎11-09-2019 05:54 PM
‎11-09-2019 05:54 PM

Re: Slow upload speeds

For these tests to be analyzed by the engineers at HN, you will need all the file sizes to be 4MB.

 

Weather at your gateway can also affect speeds. Do you know how to find your gateway, and if so, where is it located?

NorthernKnight
New Poster
‎11-09-2019 06:45 PM
‎11-09-2019 06:45 PM

Re: Slow upload speeds

Here is with 4MB uploads, https://testmy.net/quickstats/NorthernKnight I'm getting closer to 2Mbps with the 4MB uploads.

 

Gateway IP is 

Gateway100.65.179.81 

 Satellite NameEchoStar-19-NAD

Gateway ID15

Beam ID54

Outroute ID1

0 Kudos
MarkJFine
Professor
‎11-09-2019 07:26 PM
‎11-09-2019 07:26 PM

Re: Slow upload speeds

I believe Beam 54 tracks to Seattle, WA, which has had light rain (shocker).


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.