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Slowness and timeouts

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jennga
Freshman

Slowness and timeouts

Ran the initial test as per instuctions on community site, the 5th test did not run because the site lost connection.  Re-Ran, all results are posted here https://testmy.net/quickstats/Jennga.  System was just installed yesterday, and I knew it would be slower than the high speed I am used to but during times this am pages took upwards of 30 seconds to load, or jsut timed out.

5 REPLIES 5
maratsade
Distinguished Professor IV

Your speeds are not stellar, but they look OK, so the issue may have to do with congestion at this time of day.  When you're having issues, go to this modem's page and check the number next to State Code. 

 

What am i looking for in the state code? Assume I want a low number?

maratsade
Distinguished Professor IV

Just let us know what the number is. The number you want is 0.0.0, but let us know if you see something different.

OK 

jennga,

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

 

Thanks,

Remy