I don't quite understand why your speed test would have taken fourteen minutes. The only possibility is that the upload test size was incorrect and took an excessively long time because of it. I've had upload speeds down in the 200s before and a 2MB file didn't take any more than two and half minutes or so. Your upload speeds are a bit low, though, no doubt.
Your download speeds are decent for the satellite you are on, with the "up to" download speed being 5MB.
Still need to address that data eating problem, though. Curious about what the tech's machine showed regarding that, as well.
The HughesNet Community is here for you
to find answers and ask fellow HughesNet
subscribers for help. This is a great
opportunity to discuss and share your
expertise to enhance your HughesNet
experience and that of fellow subscribers.
Visit the About the Community board for
information on how to get started with using