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Speeds below 0.3 M

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New Member

Speeds below 0.3 M

Our speeds have been terrible from day one. Speed test below. Any suggestions would be greatly appreciated. 97% remaining data. Test ran about 4am. 

 

Download Connection Speed:: 278 kbps or 0.3 Mbps
Download Speed Test Size:: 275 kB or 281568 bytes
Download Binary File Transfer Speed:: 35 kB

2 REPLIES 2
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Distinguished Professor II

Re: Speeds below 0.3 M

To have speed issues addressed here, follow the procedure outlined in this article: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607
This procedure is required, and the file sizes for upload and download testing are very specific. 

When you have run some tests, please post the link to your My Results page. 

 

rlcampbell wrote:

Our speeds have been terrible from day one. Speed test below. Any suggestions would be greatly appreciated. 97% remaining data. Test ran about 4am. 

 

Download Connection Speed:: 278 kbps or 0.3 Mbps
Download Speed Test Size:: 275 kB or 281568 bytes
Download Binary File Transfer Speed:: 35 kB


 

Moderator
Moderator

Re: Speeds below 0.3 M

Hi rlcampbell,

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

 

Thanks,

Liz

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.