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State code22.1.1

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Erikadawn85
New Poster

State code22.1.1

I’m getting state code 22.1.1 and it’s also saying I need to reinstall what do I need to do to get it running again?

3 REPLIES 3
maratsade
Distinguished Professor IV

I would call the customer service number, 866-347-3292 for that.  Seems something needs to be installed or re-installed. 

sierramedicine
New Poster

I had that code and zero connection last week. 

Turns out that heavy clumps of snow falling from trees near my satellite dish had knocked it off its aim.  I figured  that is what might have happened, and watching my system control center "system status" screen  I knocked it back into place, until it showed as connected and receiving again.

I am not sure if I am getting optimum signal or not, but at least I am now able to come online to find out what I should know.

 

maratsade
Distinguished Professor IV

That was a pretty reckless thing to do. The dish should only be repointed by a tech, not "knocked back into place."  Hopefully the OP will get a tech.