cancel
Showing results for 
Search instead for 
Did you mean: 

Still no system light

New Poster

Still no system light

Ive rebooted, plugged and unplugged, called and was told its an outage... after another day, nothing. I guess I still get billed too
Tags (1)
2 REPLIES 2
Professor

Re: Still no system light

Yes, you still get billed. This is just like the power company; you get billed by them too even if there's an outage, and unlike Hughesnet, they rarely if ever give you any credits. Hughesnet has been known to give people tokens or other credit when there's an outage. 

 

In any case, the Hughesnet staff on this site are on M-F, 9-5.  They will likely check your account next week. 

Moderator
Moderator

Re: Still no system light

Good morning DFKeay, 

 

  I see it's your first post here, so welcome to the community! I pulled up your account to address your concerns and I'm happy to see you've already called in shortly after posting, have gotten back online, and received the appropriate credits. If you have any other concerns, feel free to reach out again so we can help.

 

 

 

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->