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Stopped receiving email notifications

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Distinguished Professor II

Stopped receiving email notifications

I stopped receiving community notifications  to HN Webmail -- looks like the last day I received them was July 26.  I haven't changed my settings, so wondering what's going on. Could someone have a look? Cheers!

24 REPLIES 24
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Moderator

Re: Stopped receiving email notifications

maratsade,

 

Interesting! Thank you for the information, I'll get this forwarded up to our email admins for them to take a look into. I'll be back with you whenever I get an update!

 

Thanks,

Remy

Highlighted
Moderator

Re: Stopped receiving email notifications

maratsade,

 

Really quickly, before I get this sent up, are you able to receive emails at all with the HN Webmail account? Or is it just an issue with the Community notifications?

 

Thanks,

Remy

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Distinguished Professor II

Re: Stopped receiving email notifications

I only use Webmail for notifications, but I'll test it -- hang on, give me a few minutes. 

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Distinguished Professor II

Re: Stopped receiving email notifications

I sent an email from a different email account to my Webmail account and it went through just fine. Seems to be only notifications. 

 


@Remy wrote:

maratsade,

 

Really quickly, before I get this sent up, are you able to receive emails at all with the HN Webmail account? Or is it just an issue with the Community notifications?

 

Thanks,

Remy


 

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Distinguished Professor IV

Re: Stopped receiving email notifications

My notifications will sometimes not make it either, though mine's more intermittent than what you're describing.  


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Highlighted
Distinguished Professor II

Re: Stopped receiving email notifications

I don't normally check unless I'm deleting emails, and today I noticed the last notification was dated 26 July. Weird, since emails seem to work. 

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Distinguished Professor II

Re: Stopped receiving email notifications

Reaching out to see if there's been any movement on this issue. I still haven't received any notifications since 7/26/20 (I can receive emails).

 

@Remy , @Liz 

 

 

Remy wrote:

maratsade,

 

Really quickly, before I get this sent up, are you able to receive emails at all with the HN Webmail account? Or is it just an issue with the Community notifications?

 

Thanks,

Remy


 

Highlighted
Moderator

Re: Stopped receiving email notifications

maratsade,

 

I'll look into it for you! I'll be back with you when I find out if we have an update. I haven't seen one, but I may have overlooked it. Sorry about the delay!

 

Thanks,

Remy

Highlighted
Distinguished Professor II

Re: Stopped receiving email notifications

Thanks, Remy. Smiley Happy   Not a giant deal, but I miss the notifications now that they're gone. XD

 


@Remy wrote:

maratsade,

 

I'll look into it for you! I'll be back with you when I find out if we have an update. I haven't seen one, but I may have overlooked it. Sorry about the delay!

 

Thanks,

Remy