Cripes. I wonder if your modem is fried. Have there been power outages, or storms? Reps are here M-F, from around 9-6. They may take a little while to respond due to them being very few and being overextended. If you feel brave, you may want to see if you can get through to phone reps or to chat.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
I have not had any internet at all for 3 days. I have unplugged it and let it sit for at least a half an hour and still nothing
I can certainly help get you back online. First let's see if a modem swap will do the job. Please expect the replacement soon; you can use its box to return the old modem. For your convenience, the return label is included in the outer pouch.
Let me know how the new modem works out for you!
Just following up on your site and I see you're back online. Glad to see that! If you have any other concerns, feel free to stop by the community again.