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Tech Support Needed

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New Poster

Tech Support Needed

Hughesnet installed today. No internet service. I immediately contacted customer service but they were unable to troubleshoot. Any help is appreciated
2 REPLIES 2
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Distinguished Professor IV

Re: Tech Support Needed

@Millemar

 

Did it work at all after they installed it?  

 

Are you connected directly to the HughesNet modem with an Ethernet cable or are you connected via WiFi?  

 

Are you able to get to the following page?  http://192.168.0.1/#!/home/status

 

If so, does it show anything for a State Code at the top of the System Summary box?  If so, what is the code?   


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Moderator
Moderator

Re: Tech Support Needed

Hi Millemar,

 

Thanks for posting. I see that you're under the same SAN as Lortega1980. I've already addressed the concern in their thread, so I'll close this one out.

 

 

 

 

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.