HughesNet Community

Tech Support Needed

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Millemar
New Poster
‎06-15-2018 09:40 PM
‎06-15-2018 09:40 PM

Tech Support Needed

Hughesnet installed today. No internet service. I immediately contacted customer service but they were unable to troubleshoot. Any help is appreciated
Labels:
0 Kudos
2 REPLIES 2
GabeU
Distinguished Professor IV
‎06-16-2018 02:27 AM
‎06-16-2018 02:27 AM

@Millemar

 

Did it work at all after they installed it?  

 

Are you connected directly to the HughesNet modem with an Ethernet cable or are you connected via WiFi?  

 

Are you able to get to the following page?  http://192.168.0.1/#!/home/status

 

If so, does it show anything for a State Code at the top of the System Summary box?  If so, what is the code?   


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
0 Kudos
Liz
Moderator
Moderator
‎06-18-2018 01:58 PM
‎06-18-2018 01:58 PM

Hi Millemar,

 

Thanks for posting. I see that you're under the same SAN as Lortega1980. I've already addressed the concern in their thread, so I'll close this one out.

 

 

 

 

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

0 Kudos