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Tech Support Needed

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Tech Support Needed

Hughesnet installed today. No internet service. I immediately contacted customer service but they were unable to troubleshoot. Any help is appreciated
2 REPLIES 2
Distinguished Professor IV

Re: Tech Support Needed

@Millemar

 

Did it work at all after they installed it?  

 

Are you connected directly to the HughesNet modem with an Ethernet cable or are you connected via WiFi?  

 

Are you able to get to the following page?  http://192.168.0.1/#!/home/status

 

If so, does it show anything for a State Code at the top of the System Summary box?  If so, what is the code?   


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Moderator
Moderator

Re: Tech Support Needed

Hi Millemar,

 

Thanks for posting. I see that you're under the same SAN as Lortega1980. I've already addressed the concern in their thread, so I'll close this one out.

 

 

 

 

 

 

Thanks,
Liz

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