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Tech Support Needed

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Tech Support Needed

Hughesnet installed today. No internet service. I immediately contacted customer service but they were unable to troubleshoot. Any help is appreciated
Distinguished Professor IV

Re: Tech Support Needed



Did it work at all after they installed it?  


Are you connected directly to the HughesNet modem with an Ethernet cable or are you connected via WiFi?  


Are you able to get to the following page?!/home/status


If so, does it show anything for a State Code at the top of the System Summary box?  If so, what is the code?   

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro

Re: Tech Support Needed

Hi Millemar,


Thanks for posting. I see that you're under the same SAN as Lortega1980. I've already addressed the concern in their thread, so I'll close this one out.







If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.