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Time to re-think ISP’s

New Poster

Time to re-think ISP’s

My policy says my speeds will be reduced to “usually 1-3 mbps” after my 10 GBs are used. My experience, using the HughesNet speed test, is “rarely “ will it be 1-3mbps and is almost always less than 1mbps. I will upgrade my phone plan, use the wi-fi hotspot feature which gives me 25GB and reduces me to 600kbps after the 25GBs are used. I’ve tried it and it works. Just waiting for my 2year agreement to end before I drop HughesNet. Why continue?
4 REPLIES 4
Distinguished Professor I

Re: Time to re-think ISP’s

If you're so unhappy, why continue to give them money?  You could cancel your account today  and the ETF would likely be less than paying every month until your contract is over. 

Distinguished Professor IV

Re: Time to re-think ISP’s

@WVader 

 

Though it says "typically 1-3Mbps", according to the Fair Access Policy, "The speed of the Services may be reduced to as low as or lower than 1 Mbps."

 

As maratsade mentioned, depending on how much time you have left in your commitment, it may be cheaper to just cancel and pay the Early Termination Fee rather than riding it out.  The ETF is $400 for the first 90 days after activation, then $15 less per month thereafter.  

 

Then again, when comparing your hotspot to HughesNet, one give you 25GB, then throttles you to 600Kbps, and the other gives you 10GB + 50GB, then throttles you to whatever you normally get.  If you're running out of plan data because of streaming, you may want to look into PlayOn Cloud, which would enable you to better take advantage of the 50GB Bonus Zone.  Still, 10GB isn't a lot, and even if you didn't stream at all, making 10GB last an entire month could be a challenge.  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
New Poster

Re: Time to re-think ISP’s

So, "as low as or lower than 1mbps" technically could mean "0 mbps", which is definitely lower than 1.  Simple math GabeU.  Does Hughesnet deliver a product or not?  Technically, they don't have to, according to "Fair Access Policy", which really doesn't seem fair at all.  What say you?  Where is the integrity?

Distinguished Professor IV

Re: Time to re-think ISP’s

@WVader 

 

No, it's doesn't mean 0Mbps, as 0Mbps would be cutting a customer off.  HughesNet doesn't cut customer's off when they've exceeded their monthly data allotment.  They throttle their speed.  

 

And before you even try this ridiculous argument, 0Mbps is not 0.5Mbps or 0.8Mbps.  0Mbps is cut off, as 0Mbps connotes no speed at all.  

 

Simple math indeed.


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit