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Unable to achieve download speeds > 1Mbps

New Member

Re: Unable to achieve download speeds > 1Mbps

No improvement. Any suggestions? All tests this evening <800kbps
New Member

Re: Unable to achieve download speeds > 1Mbps

New Member

Re: Unable to achieve download speeds > 1Mbps

Direct test from hughnet website is a little higher speed than test my.net but Doesn't appear to be fixed.
New Member

Re: Unable to achieve download speeds > 1Mbps

New Member

Re: Unable to achieve download speeds > 1Mbps

Same story. Different day. Works great in the middle of the night. Sucks otherwise. Obviously the engineers "balancing" beam adjustment was unsuccessful.
New Member

Re: Unable to achieve download speeds > 1Mbps

It won't get fixed
New Member

Re: Unable to achieve download speeds > 1Mbps

get a life mordacious, you dont have better time but to sit on here and like an ass comment on somebody elses problems and somebody trying to help somebody else by seeing the obvious and that rancourtr deserves the money back, I know this is a month old but cant stand people who sit on here and making smart ass comments,
New Member

Re: Unable to achieve download speeds > 1Mbps

same thing with you to dumb ass corrosive, champion
Moderator
Moderator

Re: Unable to achieve download speeds > 1Mbps

Good morning rancourtr,

Thank you for the update and the speed tests, I can use some of these results, so I'll send them up to engineering so they are aware and can work to make improvements.

Your cooperation, patience, and understanding are much appreciated.

Thanks,
Liz
Please create a new thread in the community if you have a question or need help. Unsolicited Private Messages may not get replies.
New Member

Re: Unable to achieve download speeds > 1Mbps

I assume a credit will be forthcoming? As far as I know, no further action or fixes have been completed. It's been silent for over two weeks now.

Thanks

From: "HughesNet Member Services"
Date: March 7, 2016 at 6:47:05 AM PST

Subject: Your HughesNet bill has been generated