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Upgrade ht1000

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jasonwilldermoo
New Member

Upgrade ht1000

Please upgrade my HT1000. It is very slow. My serial number is B1 0005021914 A1.
5 REPLIES 5
Amanda
Moderator

Good morning Jason,

Welcome to our community and thank you for your post. We appreciate you leaving your serial number and will get started on finding your account and sending over the new modem! I'll come back to let you know and confirm we've put in the order.

Thanks
Amanda
Amanda
Moderator

Hello Jason,

Thanks for waiting. I was able to place the order for your HT1100 tech refresh! It should arrive within 3-5 business days and there is no need to return your old one. I also see that you are on an older version of our service plan, Power Max. We actually now offer the Ultra plan in your area which will increase your Anytime Bytes to 50GB and Bonus Bytes to 50GB all for about $40 less than what you are paying now! Let me know if it is okay and I will switch you over to that plan right away.

Thanks
Amanda
jasonwilldermoo
New Member

Yes please switch it. Thank you!
GabeU
Distinguished Professor IV

A heck of a deal.  

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
BirdDog
Assistant Professor

What is called a "no brainer".  : )