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Usage meter issues

Distinguished Professor III

Usage meter issues

Two issues with the HN usage meter today:  VDS button is gone again, and there's an error when trying to view tokens.  @GabeU , @MarkJFine , @Liz 

 

socket-hang-up.png

 

 

4 REPLIES 4
Associate Professor

Re: Usage meter issues

Mine's working.

 

Might need to reboot everything, but try killing the app, deleting the cache directory and restarting first. A socket hang up could just be that it timed out getting your master account settings. Could just be a blip.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Distinguished Professor III

Re: Usage meter issues

Thanks, @MarkJFine .  I'll send this to the spouse for her to try and report back. 

Distinguished Professor IV

Re: Usage meter issues

@maratsade 

 

Mine's okay, too.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Distinguished Professor III

Re: Usage meter issues

Update:  The socket issue fixed itself, and the video data saver button came back after deleting the folder and restarting the app.   Cheers for the suggestions, mates.