Forum Discussion
Usage meter javascript error
- 8 years ago
The following fix for the Javascript error won't cripple your computer. Just don't delete anything other than what's described in the instructions. Regarding Windows, you'll probably have to change your folder options to be able to view Hidden Items to see the AppData folder and its contents described in the directions. To do so, click "View", then check the box for "Hidden Items", as you see in the red boxes in the picture below. When you're finished with the procedure, uncheck "Hidden Items" so they are hidden again, as they are hidden by default for a reason. If you have a Mac, I'm not sure if you have to unhide anything.
The instructions for the JavaScript error. Credit goes to MarkJFine.
In the event that this happens:
1. Fully quit the Usage Meter from it's own menu by clicking on the donut in the menubar and clicking "Quit".
2. Look for the following directory
Windows: C:\Users\[your User name]\AppData\Roaming\
Mac: /Users/[your User name]/Library/Application Support/
3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash.
4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error.
I solved this by uninstalling the program, deleating the folder in the error message, and then reinstalling the program. Installing and uninstalling Java did nothing.
FredB wrote:I solved this by uninstalling the program, deleating the folder in the error message, and then reinstalling the program. Installing and uninstalling Java did nothing.
Unfortunately, the reply that should really be marked as the solution (Corrosive's) isn't the one that is marked as such. Java itself is unrelated to the issue.
Uninstalling meter, deleting the folder in question, and reinstalling the meter, like you did, is all that is needed.
It's an odd little error that seems to pop up without rhyme or reason.
- GabeU8 years agoDistinguished Professor IV
Had this pop up on me again today. Had to perform a hard shutdown due to my desktop freezing. When I started it back up, sure enough, it was there, staring at me with its ugly little message. :(
Closed the meter down (had to do it through the task manager), uninstalled it, deleted the info in the offending folder, reinstalled the meter and now it's working fine. :)
Edit: For those who experience this for the first time on a Windows based computer, you'll most likely have to enable the viewing of hidden items to see the AppData folder and its contents.
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