A javascript error occured in the main process. Uncaught exception:Error: Error parsing your configuration file: [C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\status-meter.config]: Unexpected Token I tried uninstalling and reininstalling and got the same thing. Any suggestions ? Thanks in advance for any help.

inthewoodsworki The following fix for the Javascript error won't cripple your computer. Just don't delete anything other than what's described in the instructions. Regarding Windows, you'll probably have to change your folder options to be able to view Hidden Items to see the AppData folder and its contents described in the directions. To do so, click "View", then check the box for "Hidden Items", as you see in the red boxes in the picture below. When you're finished with the procedure, uncheck "Hidden Items" so they are hidden again, as they are hidden by default for a reason. If you have a Mac, I'm not sure if you have to unhide anything. The instructions for the JavaScript error. Credit goes to MarkJFine. In the event that this happens:1. Fully quit the Usage Meter from it's own menu by clicking on the donut in the menubar and clicking "Quit".2. Look for the following directory Windows: C:\Users\[your User name]\AppData\Roaming\ Mac: /Users/[your User name]/Library/Application Support/3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash.4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error.

Usage meter javascript error | Hughesnet Community

C0RR0SIVE
Associate Professor
8 years ago
Vampy,

Try uninstalling the status meter and usage meter from your system, then navigate to C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\, and delete anything that desides in that folder. Also navigate to c:\program files\hughesnet-usage-meter and delete anything that may reside in that folder. Then download and install the latest version (Should be 6.6) and see what happens.
- RG
  Sophomore
  8 years ago
  Meter working now ,Thank you for the fix. Was working fine until a lightning storm rolled through and power kept going on and off, so now when weather gets bad i shut the computer down!
  RG
  - GabeU
    Distinguished Professor IV
    8 years ago
    RG wrote:
    Meter working now ,Thank you for the fix. Was working fine until a lightning storm rolled through and power kept going on and off, so now when weather gets bad i shut the computer down!
    RG
    You'd never think a power issue could, or even would, cause something like this, and why it does, at least for you and I, is definitely a head scratcher. At least it can be fixed, though, thankfully.
- dmag1306
  New Member
  8 years ago
  That did it for me! Thank you -I tried the whole Java Runtime install and same problem so went to the Roaming Folder in App Data and folders from previous and the current install were there even after uninstalling. So I deleted the old folder and had to go to Task Manager and end the current Hughes Net Usage Meter Background Processes ( two separate instances) to be able to delete the current folder in App Data. Then I reinstalled the current Usage Meter and it worked fine like before. :) Thank you so much again!
- nicole.miller
  Spectator
  8 years ago
  I'm having the same issue on a Mac. I've deleted and reinstalled the program to no avail. What next? Thanks.
  - C0RR0SIVE
    Associate Professor
    8 years ago
    What about the file in particular that is mentioned in the error? I am suspecting that uninstalling isn't removing that file for some reason, and that's why a reinstall isn't working.
motobojo
Junior
8 years ago
Fwiw I had the same problem and this was my experience …

Uninstalled & reinstalled usage meter. Problem remained.
Uninstalled usage meter. Uninstalled & reinstalled JRE. Reinstalled Usage Meter. Problem remained.
Cleared the contents of C:\Users\YourUserName\AppData\Roaming\HughesNet Usage Meter\ and then: Uninstalled usage meter. Uninstalled & reinstalled JRE. Reinstalled Usage Meter. Problem fixed.

I hope that helps somebody with similar problems.
- RG
  Sophomore
  8 years ago
  Your fix worked for me! Thanks for the information , Need to look at community first before calling tech support!
  RG
- MarkJFine
  Professor
  8 years ago
  Curious... would have thought just clearing the js cache might be enough and then restarting. Good info.
- motobojo
  Junior
  8 years ago
  This problem cropped up again today. The good news is that the steps identified above still fix the problem. Is there something Hughesnet can do to avoid the problem cropping up? Is there something I can do to avoid having this problem crop up over and over?
eric30110
New Member
8 years ago
Updating java and deleting the hughes net meter folder from (C:\Users\Usernamehere\AppData\Roaming) your appdata folder worked for me.
- BirdDog
  Assistant Professor
  8 years ago
  eric30110 wrote:
  Updating java and deleting the hughes net meter folder from (C:\Users\Usernamehere\AppData\Roaming) your appdata folder worked for me.
  Good info, I had to do this recently myself but didn't post it here. Good that you did.
FredB
New Poster
8 years ago
I solved this by uninstalling the program, deleating the folder in the error message, and then reinstalling the program. Installing and uninstalling Java did nothing.
- GabeU
  Distinguished Professor IV
  8 years ago
  FredB wrote:
  I solved this by uninstalling the program, deleating the folder in the error message, and then reinstalling the program. Installing and uninstalling Java did nothing.
  Unfortunately, the reply that should really be marked as the solution (Corrosive's) isn't the one that is marked as such. Java itself is unrelated to the issue.
  
  Uninstalling meter, deleting the folder in question, and reinstalling the meter, like you did, is all that is needed.
  
  It's an odd little error that seems to pop up without rhyme or reason.
  - GabeU
    Distinguished Professor IV
    8 years ago
    Had this pop up on me again today. Had to perform a hard shutdown due to my desktop freezing. When I started it back up, sure enough, it was there, staring at me with its ugly little message. :(
    
    Closed the meter down (had to do it through the task manager), uninstalled it, deleted the info in the offending folder, reinstalled the meter and now it's working fine. :)
    
    Edit: For those who experience this for the first time on a Windows based computer, you'll most likely have to enable the viewing of hidden items to see the AppData folder and its contents.
Chipster96
New Member
7 years ago
Reinstallation and Java update did not work for me. Here is how I solved it. I first closed the Usage Meter in Task Manager. Then I deleted the file: "C:\Users\Chip\AppData\Roaming\HughesNet Usage Meter\status-meter.conf." That file was recreated in a properly functioning form when I restarted the Usage Meter.
- GabeU
  Distinguished Professor IV
  7 years ago
  Chipster96
  
  The "Accepted Solution" on the first page contains incorrect information. Java and Javascript are two different things, and updating or deleting and reinstalling Java has no effect on the JavaScript issue.
  
  The correct instructions have been posted throughout this thread, but people first see the "Accepted Solution" and assume, and rightfully so, that it is the actual solution, while in reality it isn't.
  
  Only the person who started the thread can accept, or un-accept, a given solution, which ironically, in this case, was also written by the person who started the thread. The OP hasn't been on here in over a year, so unless a moderator intervenes and un-accepts the post as the solution, people will continue to see it as the fix, when it actually isn't. :(
  - GabeU
    Distinguished Professor IV
    7 years ago
    Liz
    Amanda
    
    Is there any way that one of you could un-accept the accepted solution for this error? It's not the correct fix, and it gives steps concerning Java, which has nothing to do with this error.
Rafela
New Poster
6 years ago
This solution worked beautifully for me. thank you for the assist!
- GabeU
  Distinguished Professor IV
  6 years ago
  Rafela wrote:
  This solution worked beautifully for me. thank you for the assist!
  You're very welcome. I'm glad you found the solution and it worked for you. :)
katherinebrooks
New Poster
8 years ago
Having same problem uninstalled reinstalled still get same message about java