HORRIBLE CUSTOMER SERVICE!
THEY DON'T WANT TO HELP!!!
JUST WANT MY SERVICE DISCONNECTED!
HUGHESNET BREACHED SERVICE CONTRACT BY NOT PROVIDING THE SERVICE PROMISED YET I HAVE TO PAY A DISCONNECT FEE!
Do you wish to solve issues or are you just ranting? If the former, please release the caplock before posting again, so your posts can be read properly. Also, explain what your actual issue is -- what are the issues your system is having? Speed issues? What specific ones? Coming on the site to just rant is a rather unproductive way to deal with a problem. This is a support site, not a rant site.
*I'm not a Hughesnet employee or representative; I'm a customer.
Welcome to the community, we're here to help, so I pulled up your account to investigate your concerns. I see you've already called us to cancel and that your service will terminate at the end of your billing cycle on July 28. Since you are a lease customer, a return kit will be shipped to you on that termination date so you can return the needed HughesNet equipment to avoid getting charged the Unreturned Equipment Fee.
Good luck with your future ISP!
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