Where are you trying to play video from, and what specifically happens when you try to play them?
It's a know issue and it's affecting subscribers of other ISPs too. Right now I would suggest you get off the pages where things are spinning, because that'll eat your data as the page keeps trying to connect.
mikayb wrote:
It's video on all websites....even news sites..on my TV I can't use Netflix or prime or Starz. They just keep trying to load but the little circle goes round and round....on Netflix I actually get an error code telling me it's an internet problem. This all started about a week ago...
Hi mikayb,
Thanks for posting. Our engineers are currently investigating. Your patience and understanding are much appreciated.
-Liz
Hi mikayb,
The concerns with streaming was addressed by engineering earlier this week. if you still have questions, please start a new thread.
Thanks,
Liz