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Voice service not working

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Lgclose
New Poster
‎11-18-2019 02:49 PM
‎11-18-2019 02:49 PM

Voice service not working

voice service is not currently working and has not for days now. I have unplugged everything and waited before plugging everything in again. Calls will not come through AT ALL and I get no dial tone to even try and call out. Not the first issues with voice service.
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4 REPLIES 4
Liz
Moderator
Moderator
‎11-18-2019 03:22 PM
‎11-18-2019 03:22 PM

Hello Lgclose,

 

Welcome to the community and thank you for posting. Thanks for the details on the troubleshooting steps you've done so far. Is the ATA currently plugged in? I'm not seeing it as a connected device right now.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

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Lgclose
New Poster
In response to Liz
‎11-20-2019 03:35 PM
‎11-20-2019 03:35 PM

What is an ATA?
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maratsade
Distinguished Professor IV
In response to Lgclose
‎11-20-2019 03:40 PM
‎11-20-2019 03:40 PM

ata.PNG

Liz
Moderator
Moderator
‎11-27-2019 10:21 AM
‎11-27-2019 10:21 AM

Good mornng Lgclose,

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

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