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Voice service

tigersdad5
Sophomore

Voice service

I can make calls but can't receive calls. What may be the issue
4 REPLIES 4
maratsade
Distinguished Professor IV

Re: Voice service

Have you power cycled everything? (Modem and ATA)

tigersdad5
Sophomore

Re: Voice service

How do you power cycle your equipment
maratsade
Distinguished Professor IV

Re: Voice service

To power cycle your HN equipment, unplug it at the wall outlet, wait at least a minute, then plug it back in. Wait at least five minutes for the equipment to be fully up, then try the equipment again.

 

(EDITED to add more info)

Remy
Moderator

Re: Voice service

tigersdad5,

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

 

Thanks,

Remy