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Waiting for my sta

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Skiporgnk
Freshman

Waiting for my sta

I ordered voice service received confirmation via email but still waiting on my ata no email on the status
4 REPLIES 4
maratsade
Distinguished Professor IV

They may not be there due to the holidays. You may need to give them a few days. 

 

*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

 

@Skiporgnk wrote:
I ordered voice service received confirmation via email but still waiting on my ata no email on the status

 

Amanda
Moderator

Hi Skiporgnk,

 

Sorry for the delay! As maratsade said, the holidays are a bit hectic when it comes to shipping so it may take a few more days until that package arrives. I apologize for any inconvenience.

 

Thanks,

Amanda

Amanda
Moderator

Hi Skiporgnk,

 

Just checking in. Did you get the ATA after all?

 

-Amanda

Amanda
Moderator

Hi Skiporgnk,

 

We haven't heard from you in a while so this thread will be closed. Please feel free to create a new one or reach out to me privately if you still have concerns.

 

Thanks,

Amanda