They may not be there due to the holidays. You may need to give them a few days.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
@Skiporgnk wrote:
I ordered voice service received confirmation via email but still waiting on my ata no email on the status
Hi Skiporgnk,
Sorry for the delay! As maratsade said, the holidays are a bit hectic when it comes to shipping so it may take a few more days until that package arrives. I apologize for any inconvenience.
Thanks,
Amanda
Hi Skiporgnk,
Just checking in. Did you get the ATA after all?
-Amanda
Hi Skiporgnk,
We haven't heard from you in a while so this thread will be closed. Please feel free to create a new one or reach out to me privately if you still have concerns.
Thanks,
Amanda