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Waiting for new modem

New Poster

Waiting for new modem

Having called tech support and having to order a new modem, I am unable to find out when it was sent out or how it was sent. All I have is a confirmation number. Do I need to have someone come out and install another modem since my current one (HT2000W) is deemed faulty and HughesNet has to replace it?
1 REPLY 1
New Poster

Re: Waiting for new modem

We are going on modem #3...