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We are thinking of putting our phone with Hughes Net. Any thoughts?

Moderator
Moderator

Re: We are thinking of putting our phone with Hughes Net. Any thoughts?

Good morning Jonathan,

Could you please elaborate on your VOIP concerns? I see you canceled the VOIP service due to the service not working since activation, but I don't see any cases troubleshooting that concern.

-Liz

Thanks,
Liz

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Moderator
Moderator

Re: We are thinking of putting our phone with Hughes Net. Any thoughts?

Good morning sur5or62,

Welcome and thanks for posting! Glad you've found the community, this is a great place to get opinions from other HughesNet subscribers like yourself. I hope the feedback you've received so far has been helpful!

-Liz

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

New Poster

Re: We are thinking of putting our phone with Hughes Net. Any thoughts?

I went for the Hughesnet Phone a couple of months ago.  Was fed up paying CenturyLink $70 for a few phone calls each month.

So far it's about what I expected, some latency but not too bad for my purposes.  As others mention, reliability is not VOIP's strong suit.   There are days when my Hughes modem will continuously "reboot", taking the phone out.   I called service and they suggested turning off everything, waiting a few minutes, and turning modem/router back on.  That usually cures the reboots for a while but you can imagine what that would do if you were on a call or needing to make a call. 

For my need of a phone every now and then, it's been working out for the most part.  If a cell tower gets built within 1600 feet of my property (supposedly in the works), then I'm hoping I will get cell service and go that route with cell phones. 

The landline costs with all the fees, taxes, etc were just too much for me.
New Member

Re: We are thinking of putting our phone with Hughes Net. Any thoughts?

We ordered the VoIP service but were, unfortunately, not able to get the HughesNet VoIP equipment to activate. The likely cause was probably due to our physical address technically being non existent (made up for the purpose of UPS/FedEX deliveries) and sharing a zip code with a town located some 45 miles away, for both mailing and residential purposes, didn't help either. 
i think also being on the older Spaceway system probably has something to do with it too.

We do have a land line through AT&T and much like CORROSIVE, the monthly charge (basic local/long distance) is outrageously priced for the quality of service we receive...that is of course, on the days we actually get a working dial tone. Most days we have no dial tone and/or there is severe static on the lines where you can't hear the other party. The few landlines coming out here are older than the surrounding hills, lol

Like you, I was hoping to switch merely to save money on our monthly expenses..and having a really crappy land line, I figured, VoIP couldn't be any worse than what I already had...if nothing else, it would be cheaper.

We have no cell phone signal where we are located or believe me I would be using my cell phone
...You have to drive about 20 miles up the road and you can then start to pick up a faint signal ..I have a 'secret' little spot right off the side of the paved road that I found if I need to make an urgent call and our land lines are down. We can usually make an outgoing call that will last for a few minutes before the call drops. 

While you may not be able to 'surf' the internet or get 4G with your Verizon Wireless, if you can still make and receive regular phone calls with the 'weak' signal that you have right now, I would just keep you cell phone.
Assistant Professor

Re: We are thinking of putting our phone with Hughes Net. Any thoughts?

Sounds like you guys would be better off looking into real satellite phones: https://www.mobal.com/buy-satellite-phone/globalstar/
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New Member

Re: We are thinking of putting our phone with Hughes Net. Any thoughts?

The day after I returned the HughesNet ATA, our AT&T phone lines went down again...Sooo...using my Verizon wireless cell phone, I drove the 20 miles up the road to my little secret spot and called AT&T to let them no we didn't have no dial tone AGAIN.

I ended up having to call them back 5 times because my signal/call kept dropping during each conversation BUT...I did manage to persuade them into discounting my monthly bill for the next 12 months.

AT&T have agreed to give me a **drum roll* $6 credit each month for the next 12 months.

whoooohooooo!!!!

I'll TAKE IT!!! 

...if nothing else this will offset 2/3 the cost of those federal & state, local and long distance fees and all of the additional regulatory stuff that is listed on my monthly bill.

I can't complain..I think I would miss my daily phone call from Claudia & Bridgette from 'Card Holder Services' (their phone call is the highlight of my day, LOL)....in fact, no joke, if she hasn't called me by 12 noon each day, that's my cue to pick up my phone to see if I still have a dial tone, LMAO!!!