I have the Gen 4 ultra plan. After exceeding my data limit I went to get one of my tokens and see This "We're sorry, your service plan does not currently support release tokens". My ESN is 11018900
After installing the the latest status meter. I was able to press the free token button 3 times and get 1.5 gigs but Now it will not give me any more and says I dont have any available. I have been a customer for several years and had alot of tokens. I have only exceeded my limit approx 3 times.