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Where is my data going?!

cyriljose
New Member

Where is my data going?!

I have had my 10gb service for less than two months. The internet is slowwwwwwwwwwwwwwwwwwwww. I called yesterday and was told that for these two billing cycles, the entire 10gb was used up in the first two days. All I use is Netflix. And tops 2 hours. So how can watching two movies at the beginning of the month use up everything!?!?! Oh, when I asked about canceling so I can just do hotspot with another company, it's $450 to cancel. How can I be tied in for two years with horrible connection?

1 REPLY 1
Brooke
Alum

Re: Where is my data going?!

Hello cyriljose, thanks for posting and welcome to the community! Netflix, and other services such as Facebook or other streaming apps, will use a large amount of data very quickly. Streaming itself requires a lot of data, especially on High Definition, which will consume up to 3 GB an hour. However, this doesn't mean you can't stream with our service by any means! Here's a link I think is quite useful to make the most out of your data while streaming.

 

Let me know if you have any questions. 

-Brooke