Amanda, you wrote:
"Looks like your Support Center account is not fully set up yet, which is probably what the issue is. Can you go to
http://supportcenter.myhughesnet.com and do the following?
Click Sign In > Register Now > Enter your SAN & Phone # > complete registration on your preferred e-mail address listed or make a new one.
Let me know if that works."
I don't see a Register Now option, sorry! Could you send me a screenshot?
Thanks!!