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Why is my download at 0.03?!!!!!

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JoelChris1616
Freshman

Why is my download at 0.03?!!!!!

Hello

 

I really realize that this service is NOT high speed nor even comparable to dial up, but for 112.00 per month, why is my download at 0.03? The latency is 2378. I honestly would like to understand why this service is NOT consistent to what they advertised. In meantime, please tell me how to get our speeds up to 30. Which is way below average, but doable for my work.  Thank you!

1 REPLY 1
maratsade
Distinguished Professor IV

Speeds and performance are not guaranteed, as per the subscriber agreement, so YMMV depending on a lot of factors. That said, your speed is very slow.  

 

What is your state code? Go to  http://192.168.0.1/#!/home/status and post the number next to System State Code