Sorry, Might be a little long. I am no one of authority at Hughes. But I am a Installer. First off, If your installer is using Oasis. You would sign his tablet or phone twice. The first one is that you gave the installer permission to do the job has explained. Why didn’t you question the installer then? You will then sign again at the end. That you are agree to all Hughesnets terms and that the job was completed to your satisfaction. Why didn’t you question your installer then? Next issue is. You have a two story house. You cannot wall fish the cable from the top. It looks like you are on a cement slab. So you cannot wall fish it from the bottom. How do you propose he gets the cable to that room? There is other ways of doing it.. But It could cost you more.. That is not part of the standard installation.
Third issue is. It doesn’t decrease your property value. Take out a few screw clips. Take out the coax and some spackle and some touch up paint and it is all gone.
No, it is probably not the way I would have installed it. But I was not there nor did I talk to you to see what you wanted. I do hope Hughes will help you get this cleared up thou..