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YouTube wont play on Any of my sytems.

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New Member

YouTube wont play on Any of my sytems.

As of yesterday (05/19/2016) YouTube wont play on any of my systems. it wont play on 2 desktops running Windows 10, 2 android phones, and my tablet. I have tried rebooting the modem and router and restarted all of the different systems. I've also cleared the caches, temp files, ets, etc. i've also tried on the latest browsers of Chrome, IE and Firefox. On android phone I just get "connection to server lost...Tap to retry," and on the desktops and tablet it just keeps  trying to load but just get a blank/black screen. I've also tried to disable antivirus and adblocker software and restarted and still nothing. I can play any other video from Netflix, MSN, Hulu just not YouTube. Any ideas please???

13 REPLIES 13
Associate Professor
New Member

Re: YouTube wont play on Any of my sytems.

Nope. Even if I did then I wouldn't be able to play vids from Hulu or Netflix lIke i already mentioned. Still have plenty of allowance during regular hours and free time. And I have the max pack with the latest upgraded modem.
Alum

Re: YouTube wont play on Any of my sytems.

Hi DeltaDawg,

Welcome and thanks for posting! I'm sorry to hear what you are experiencing. You've definitely tried everything. One thing I can think to try next is connecting just one computer(Your desktop) directly to the Hughesnet modem through Ethernet. Take the router out of the equation and see if anything changes. Also, I'm assuming you've used these devices on another network and YouTube was able to work? Hope to hear from you soon.

EDIT: One other thing would be to disable web acceleration. Here's how

https://community.myhughesnet.com/hughesnet/topics/can_i_enable_disable_my_web_acceleration_myself

If web acceleration does not help make sure to re enable it.

Thank you,
Chris
New Member

Re: YouTube wont play on Any of my sytems.

That is strange what quality setting are you using for YouTube if HD 720p try changing to 360 or 480p?  

Is it not loading or loading then buffering all the time?  

Not loading may be a browser glitch.  With Windows 10 and  Android are you using Edge, Firefox, or Chrome?  

I had problems with YouTube using Chrome under Windows 10 and Linux while other video like Fox News Clips worked just fine.  I would suggest changing Browsers and see what happens.
Assistant Professor

Re: YouTube wont play on Any of my sytems.

Can run this HTML5 video test: https://html5test.com/

It gives a nice scorecard on how everything is performing.
New Member

Re: YouTube wont play on Any of my sytems.

Hey that's a cool test Chrominum score 527 FireFox 472 out of 555

Back to Delta's problem if it will work with NetFlix and MSN it should work with YouTube as well unless the resolution is set for  HD on YouTube but the little gear at the bottom right will give you other choices.  I do know at times I have to change it back to 360p as it will try to default to 720p then will not load.
Assistant Professor

Re: YouTube wont play on Any of my sytems.

Yep, there is that. I know 720p can take so long to load sometimes it seem's like it is not working at all. At least the few times I've tried HD anyway, one more reason to stick with 360p and lower besides the huge savings with data consumption.
New Member

Re: YouTube wont play on Any of my sytems.

Thanks Chris,

I always seem to forget to take the router out of the equation. After doing just that youtube did work. So apparently its the router, cause once i plugged it back in youtube went dead again. Everything else works just youtube wont play...any suggestions that may help so I dont need to go to the routers makers?
Honorary Alumnus

Re: YouTube wont play on Any of my sytems.

Ensure that QoS is disabled in the routers settings.