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cannot reach an internet site

Moderator
Moderator

Re: cannot reach an internet site

Hi rvanbeek,

 

Thank you for the additional information. The grey "i" icon is to the right of the language selection at the top of the SCC. It's faint, but it's there!

 

Thanks,
Liz

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New Poster

Re: cannot reach an internet site

I also tried shutting everything down as instructed and there still is no change.

Moderator
Moderator

Re: cannot reach an internet site

Disabling Web Acceleration made no difference?

 

Please post a screenshot of the error you see when attempting to visit that site, and include the browser's address bar so we can see the URL. I will send this over to our engineers who are already investigating.

 

  Your cooperation, patience, and understanding are much appreciated.

Thanks,
Liz

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New Poster

Re: cannot reach an internet site

That didn't work for me either.  

 

https://milogintp.michigan.gov

 

This site can’t be reached

The connection was reset.

Try:

ERR_CONNECTION_RESET
 
This is the error that I got when trying to access the site.   Something happened at the first of the year to change this.  Everything worked fine in 2018.  Was there a firmware update around this time with the modem.
New Poster

Re: cannot reach an internet site

Yes, unable to access the site entirely.

 

Thank you

New Poster

Re: cannot reach an internet site

Liz.. are there any updates regarding web site access for https://milogintp.michigan.gov   When I was suppose to disable accelerator, was I also suppose to reboot.  I did not do that.  

New Poster

Re: cannot reach an internet site

Liz... I don't know what happened but it's working.   Rich

Moderator
Moderator

Re: cannot reach an internet site

Thanks for the clarification, lhunt.

 

Rich, no need to reboot after disabling Web Accelerator. Intereresting to hear that the site is working for you now. Any issues logging in? I'll let the engineers know.

Thanks,
Liz

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New Poster

Re: cannot reach an internet site

Liz

 

I just tried and was able to get on the site, as well as log in.  Not sure what the change was, but it's finally working!

 

Thank you!

Moderator
Moderator

Re: cannot reach an internet site

lhunt, glad to hear the same from you too! I'll be happy to send this feedback to the engineers as well. I'll leave this thread open for a few more days just in case. Let us know if anything changes (I hope nothing does).

 

 

Thanks,
Liz

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