when I first got hugenet, I loved it. I had fast download. I was able to download my garmin update of 4.2 gig in 62 minutes. but since then my download speed has dropped. it takes me now to download a regular update of 112 megs about 90 minutes.I have reported this many times, and all I get is confusing information from a tech. I keep telling them I think all this high wind hs moved my satellite, but I cannot get anyone to come out and check it. I even showed them from speed test that my speed has dropped, but al I get is calls from a tech, who can care less, and gives confusing answers as to what is wrong from clouds to sunburst.