What operating systems are you using ?
Also, there are three different meters, which one are you using. What modem do you have ? (HN7000s, HN9000, HT1000/1100)
These are the tools available to you:
Hughes offers three different usage meters:
#1: The modems internal SCC (System Control Center) display that can be found by entering 192.168.0.1 into your browser.
The portion devoted to data allowance looks like this:
(click on picture for larger image)
The above meter has the advantage of being always available, it shows allowance info from all THREE "data buckets", Anytime Bytes (8am to 2am local) , Bonus Bytes (2am to 8am local) and Token Bytes which are extra cost data blocks that can be "stored" for use if and when needed.
The only problem with the above meter is in its "resolution". You won't see it increment downward in amounts less than 100 MB's.
Its great for a quick check but lacks "detail" if you are trying to track a data loss issue.
#2: There is a utility that is available for download and installation on your computer from your dashboard at http://supportcenter.myhughesnest.com called the Download Status Meter:
(click on picture for larger image)
It too displays remaining data in all THREE "data buckets", Anytime Bytes (8am to 2am local), Bonus Bytes (2am to 8am) and the optional extra cost Token Bytes.
It also has a handy little ribbon graph that quickly shows if you are ahead or behind the "usage curve".
This meter, once you are past 1 GB of usage also lacks "resolution" and at times is slow to "update" from the source but it still has its uses. It also has a "u sage history" display.
#3: The third and most accurate of the usage meters is the "at a glance" meter found after logging into your dashboard at http://supportcenter.myhughesnet.com:
(click on picture for larger image)
This one is the most accurate ... you can see usage right down to a single MB if needed.
It too shows data remaining in all three data buckets .. Anytime, Bonus and Token.
In addition to the "usage meters" there is also a History display in addition to the one within the Download Status Meter utility.
It can be found on your dashboard after clicking on the "usage" tab.
It is, as a history, subject to some delay ... usually one to three hours. The display has been recently updated:
That pretty much sums up the official Hughesnet "tools".
