Your file sizes need to be 12 MB (if you're on Gen 4) or 25 MB (if you're on Gen 5)
See this support article for more information: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607
Good morning daveyerwin,
We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.