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how to firmware update?

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Sophomore

how to firmware update?

How do I update my HT2000W firmware? Current version is 0.09.22. I'm hoping this might repair my wifi connection problem I'm having with Linux Mint 18.2 OS.

16 REPLIES 16
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Associate Professor

Re: how to firmware update?

Hmmm. If you do a hard reboot (remove power plug from wall for a minute -not the DIN plug at the vack of the device) it should update itself to .35. If not, the admins may have to force an update remotely.

* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
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Sophomore

Re: how to firmware update?

Did that. Still old version. How do I contact admin?

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Associate Professor

Re: how to firmware update?


@uh wrote:

Did that. Still old version. How do I contact admin?


They should see it here, now.

@Liz

@Amanda


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
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Sophomore

Re: how to firmware update?

Sent email request for support. We'll see if anything ever happens I guess.

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Associate Professor

Re: how to firmware update?

The HT2000w will update the firmware on its own...  The following is the latest code.

Application Software: WIFI_3.4.3.35
Wifi Software: 0.09.22
Fallback Software: Depends on manufacture date of modem.
Boot Code Version: 1.1.4.7

 

You are on the latest software already.

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Associate Professor

Re: how to firmware update?

D’oh... @C0RR0SIVE’s right. 9.22 is current *Wifi* version. I was thinking of the *Modem* version.
I sit corrected.

* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
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Distinguished Professor IV

Re: how to firmware update?

@uh

 

What's the WiFi connection problem you are having.  No connection?  Intermittent connection?  Limited range?   Speed lower than when connected via LAN? 

 

Gremlins? J/K Smiley Tongue 


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
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Sophomore

Re: how to firmware update?

Thanks for the firmware info. But that pretty much dashes another of my ideas though.

 

I'm trying to figure out why my wifi on an older computer connects from my living room. But with my new computer the wifi will only connect if within a few feet of the router. They are both Hewlett Packard laptops. Windows 7 got corrupted on the old computer so I put Linux Mint OS on it. Connects to the router fine. But the new computer won't connect from any distance away from the HT2000W router.After 5 feet away the signal sharply degrades. Till I get only 1 bar signal strength maybe 25 feet away. That is not strong enough to connect to the internet.

 

I thought possibly the firmware was out of date. Oh well, back to the drawing board.

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Associate Professor

Re: how to firmware update?

One computer that works and one that doesn't... sounds to me like the one that doesn't has a bad wifi module.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.