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hughes voice resets time on phones every day - 4 hours ahead

MHM
New Member

hughes voice resets time on phones every day - 4 hours ahead

Recently installed Hughes Voice.  Seems to work OK, however it resets the time on my phones every day - 4 hours ahead.
15 REPLIES 15
Moderator
Moderator

Re: hughes voice resets time on phones every day - 4 hours ahead

Hi MHM,

Welcome and thanks for posting. Sounds very curious, never heard of this before, could you please elaborate? What model phone are you using for your HughesNet Voice service?

-Liz

Thanks,
Liz

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Assistant Professor

Re: hughes voice resets time on phones every day - 4 hours ahead

Sounds more like your phones get the time from the internet and you have the time zone and daylight savings time set wrong on them. Guessing some kind of cordless phones.
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MHM
New Member

Re: hughes voice resets time on phones every day - 4 hours ahead

Thanks for the responses. Cordless Panasonic wireless. There are no zone or DST settings available.  I just wanted to see if anyone in the community had experienced this.  I really dislike calling Hughes Smiley Happy
Assistant Professor

Re: hughes voice resets time on phones every day - 4 hours ahead

What model? I don't see how the Hughes VoIP service could change the time on your phones unless there is some feature to do it automatically on the phones themselves. As far as I know the Hughes service itself has no such capability as it is made to connect an old simple corded phone that is dumb as a box of rocks. Smiley Happy
Moderator
Moderator

Re: hughes voice resets time on phones every day - 4 hours ahead

MHM, I agree with BirdDog, the HughesNet Voice service doesn't have any control over the phone's time settings.

If you have a look at the HughesNet Voice guide, all your available settings are listed here and don't include phone time settings: http://voice.hughesnet.com/installguide/

If you give us a model number, we could perhaps point you towards that model's manual which could help shed more light on what you're experiencing.

Thanks,
Liz

Thanks,
Liz

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MHM
New Member

Re: hughes voice resets time on phones every day - 4 hours ahead

Thanks for the reply but I've had these phone for a couple of years and NEVER had the time change at all UNTIL I installed Hughes Voice.  Panasonic KX-TGE240
Assistant Professor

Re: hughes voice resets time on phones every day - 4 hours ahead

Not saying you aren't telling the truth just after reading the manual I see no way how it is possible as that model is a basic set it and forget it type when it comes to date and time. Guess stranger things have happened.

http://www.manualslib.com/manual/754430/Panasonic-Kx-Tge210.html?page=14#manual
Moderator
Moderator

Re: hughes voice resets time on phones every day - 4 hours ahead

Thanks MHM,

Please try setting the time adjustment to “Manual”
(off) (how to here on page 29: ftp://ftp.panasonic.com/telephone/om/...). Let me know if the time resets persist after this making this change.

Looking forward to hearing back.

-Liz

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

Assistant Professor

Re: hughes voice resets time on phones every day - 4 hours ahead

Good catch Liz! Didn't see that when looking through the manual, I'd wager that will fix it.