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phone drops regularly

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RDWII
New Poster

phone drops regularly

Howdy.  Our hughesnet phone drops calls regularly. When this happens the 'phone' light on the puck is flashing. The quick fix is to reboot, but that seems to be a temp solution. 

I am hoping there is a better fix for this.

3 REPLIES 3
maratsade
Distinguished Professor IV

This is probably something the reps will have to check for you when they're back next week. Have you tried calling the customer service line, though? They might be able to help too and they're on 24/7.

Remy
Moderator

RDWII,

 

Thanks for reaching out! It seems that it's your first post here. Welcome to the Community! How long has this issue been ongoing? Is it a recent issue?

 

Thanks,

Remy

Remy
Moderator

RDWII,

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

 

Thanks,

Remy