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receiving less than 17 percent of my contracted speed

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Freshman

Re: receiving less than 17 percent of my contracted speed


@MarkJFine wrote:

How do you know it's not HughesNet's provider? If your gateway is going through the Level3 backbone they have long history of having connection issues with Apple and Microsoft (amongst numrous others using Akamai as a CDN), depending upon how bollocksed up their routing table is.

 

Sometimes things aren't precisely what you think they are.


It works on 2 other IP providers without issue.

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Associate Professor

Re: receiving less than 17 percent of my contracted speed

I concede. You have clearly gone to great lengths in an attempt to try to prove your point and have all the technical answers. I can't tell you anything.

 

Are you Mordacious in disguise?


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
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Distinguished Professor IV

Re: receiving less than 17 percent of my contracted speed


@bmorgil wrote:

Sure alternate facts.. Ha-ha and I did vote for Trump. You are either poorly informed of your own Hughesnet or, you are in the game with them. How can you state that with a setting in my router II can request Hughsnet to throttle my speed myself, yet Hughesnet doesn't do that?  In this thread it states if the load on the satellite needs proportional adjustment the speed is varied based on customer load. You can watch it happen in the right room. So what you are saying is "oh they would never do that"? Because, they sure can do that. Can't wait till the two years is up. What a rip off. Very misrepresented. The speed is only there for certain sites at the whim of Hughesnet. One thing you surly can't deney. I can go to 2 other providers with the same laptop and have no prblem at all. Yet on Hughesnet it so slow it is not usable. Hmm.. alt facts.


Assumptions aren't facts.  They don't throttle individual sites, though you can believe whatever nonsense you want.  

 

Secondly....

 

From the terms of service...

 

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From the Hughesnet site...

 

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And the disclosure during a phone sale gives the same information regarding the speed.  Speed is not guaranteed.    

 

So much for "Very misrepresented."  

   


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
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Distinguished Professor IV

Re: receiving less than 17 percent of my contracted speed


@MarkJFine wrote:

 

Are you Mordacious in disguise?


I had that thought, too.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro