I have a HT1100 modem. The download speed has been abysmal since the system was installed a few years ago. We have never been happy with the performance of the system.. At it's best it has been substandard.
Of the four tests the high was 19mbps. Low was 1.6 mbps. Throwing out the high test and the remaining 3 average out to 6.8 mbps. Even when all are averaged together it's 10mbps. That's less than half of what is promised. Please fix.
Now that I have posted my data what is the next step to getting this resolved?